Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Posted by: Marine 165
from Orange ct
Verified Purchase:Yes
Been using HR for many consecutive years. Very good experience, helps to get accurate tax preparation.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H & R Block, May 1, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business.
Written by a customer while visiting HRBlock
Posted by: Bill10
Verified Purchase:Yes
Have been using this tax software for years. It is an overall good package with some quirks such as limited support for new filing rules the year they come out and odd way of supporting the trad IRA to Roth IRA recharacterations.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Team, H & R Block, May 1, 2024
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better.
Written by a customer while visiting HRBlock
Posted by: swapn
from New York, NY
Verified Purchase:Yes
Unable to e-file for 18 hours in the last 30 hours of the due time. No communication for 8+ hours once it happened. Down played impact on social media after eventually acknowledging it.
Pros: Maximizes refund
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 25, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Di Oak Park
Verified Purchase:Yes
I was able to complete my taxes on a reasonable amount of time.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Team, H & R Block, May 1, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Will use this software again for 2024 tax returns
on April 25, 2024
Posted by: JiTa
from Hawaii
Verified Purchase:Yes
Using the tax software has made completing my annual tax returns an efficient process.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H & R Block, May 1, 2024
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Kann23
from California
Verified Purchase:Yes
Easy to use explanation and Tax tips and Forms makes this software more user friendly. Also this is rightly proved for all features and add ons
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H & R Block, May 1, 2024
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Cleo2025
from Los Angeles, CA
Verified Purchase:Yes
I have used Tax Cut for more than 10 years. It had been fine in the past as I got used to its questionnaire-way of preparing tax returns. But this time for 2023 tax returns, I couldn't e-file it on 4/14 for whatever strange reasons. So the next day, the deadline, I had to print out my tax returns to file them manually by going to the post office in person to use certified mail which was extremely inconvenient. On 4/20 since I wondered if H&R Block had fixed its e-filing issues, I tried to e-file again, and surprisingly my tax returns went through. I don't know if it will cause issues because I had already mailed in my tax returns by 4/15. But my tax returns were e-filed on 4/20 that might be considered filing late because I didn't file extensions o 4/15 (I couldn't because Tax Cut had e-filing issues.) I may have to consider other software as I do not want the same issues happen again for the 2024 tax returns. The whole purpose of spending money to buy the tax software is to be able to e-file conveniently. But if I couldn't even file on time, why would I buy it? Will explore other possibilities. H&R Block may be focusing on people filing online at its website, that may be why they didn't care enough about their download software properly to have the e-filing problems.
Pros: Maximizes refund, Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, April 25, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Gramps 59
from Florida
Verified Purchase:Yes
Great software with one minor flaw. Software does not allow you to attach the qualified business statement which, requires a signature. The software fails to explain how to attach the document.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock