Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Posted by: Sef91
from Dallas Oregon
Verified Purchase:Yes
First time we have prepared our taxes in many years, this program made it easy and seamless
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H & R Block, May 1, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business.
Written by a customer while visiting HRBlock
Posted by: peekapurple
from Harrisonville, Mo
Verified Purchase:Yes
It's pretty easy. I have had trouble a few times, but my fault for not using the phone feature.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Team, H & R Block, May 1, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: ThanksIRS
from Las Vegas
Verified Purchase:Yes
There are so many versions of the software it takes some study to figure out which one is needed. Worse is when you get it wrong you just overpay or worse, don't have the e-forms you need. Also they don't submit electronically to my State with probably isn't on them but annoying.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: svgsttvi
from Florida
Verified Purchase:Yes
I bought the software a few months ago in preparation of our 2023 Federal Income Taxes. Absolutely a solid product.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H & R Block, May 1, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: Marjmot
from NJ
Verified Purchase:Yes
I’ve been using H & R Block for years- the last three with Premium, since I owned rental property out of state. The program is so easy to use!
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H & R Block, May 1, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: Evets Redraag
from Joplin Mo
Verified Purchase:Yes
I could not access a Schedule D to verify my assets were shown as sold. I just a net figure in income and I was not confident it was correct without seeing transaction history.
Pros: Easy to import documents, Fast
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, April 26, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: pb470
Verified Purchase:Yes
I have bought HR tax for years and had more problems with this year by far. The product code was prepopulated as prior year but this year it was the wrong code, I had to go back and find email to enter correct code. Leave unpopulated if that is going to be the case, not populated with incorrect code.
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, April 26, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: B12345
from San Ramon, CA
Verified Purchase:Yes
The software kept telling me my home address was wrong on an energy tax credit form. My address has never changed. I had to delete the form.
Pros: Easy to prepare, Fast
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, April 26, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock