Couldn't submit taxes online to hr block server issue. Had to print and mail taxes in the 11th hour. Clearly no contingency planning on the part of hr. Wont rely on them again.
This income tax program is very easy to use and very detailed. However, this year has problem to directly input 1099-B from the financial company. Only half the transaction were transferred.
I've used H&R Block software for my tax returns for the past dozen years or more. It's easy to use, asks reasonable questions (or offers suggestions) as needed.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
After figuring out how to upload was easy to work with program. Have used for multiple years but am used to buy disc, not doing everything by computer.
Software crashed and very little information was passed on to end consumer. Our business is switching next year for the way it was handled. Telling customers you pay for the software and not the use of e-filing.