Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Posted by: CARL for H and R Block
from Tucson, AZ
Verified Purchase:Yes
This product meets my needs and allows me to complete my taxes in a few hours. A couple years ago I invested in Limited Partnerships and found the entry of K-1 data quite confusing. I don't know if H&R Block has improved this area, but would recommend more guidance on where to enter different portions of the K-1. It was so confusing I decided to not invest in these because of difficulties filing my own taxes.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: DL52
from Cullowhee NC
Verified Purchase:Yes
Been using the self-file for years. Love the audit check. State returns have become a bit pricey.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: over70
from Lawton, Ok
Verified Purchase:Yes
Have used before with success. Bought program early on special but was difficult to load when I wanted to use. When finished program did not explain how to fix problems.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Team, H & R Block, May 1, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Aoife101
from San Francisco, CA
Verified Purchase:Yes
I’ve been using H&R Block for more than 10 years. It’s straight forward and easy to follow. I don’t understand why we’re charged to file a state return, though.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Good product but had problems sending the return
on April 25, 2024
Posted by: jl27
from sacramento, ca
Verified Purchase:Yes
Used the software w/o hitch to process the tax return but the system would not send the taxes electronically. Incurred multiple charges for efile fees (bank reversed later) while attempting to e-file.
Pros: Easy to prepare, Fast
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Woodrecurve
from Utah
Verified Purchase:Yes
I can’t seem to find tax software that will properly handle stock sold to cover taxes. Other than that I enjoy using this product.
Pros: Easy to import documents, Fast
Cons: Hard to prepare
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: Cat tender
from South Dakota
Verified Purchase:Yes
I like how easy the tax software ilis to use. It takes the user through every option.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Worked OK but the system outage was a real proble.
on April 25, 2024
Posted by: AWP1
Verified Purchase:Yes
I've used this for years as TurboTax was getting more expensive. It has always worked fine. This year had problems with instructions for some fields relating to LLCs. But the real problem this year was that H&R Block's system was having problems submitting returns from desktop tax software. This problem started in the afternoon on Sunday April 14 and continued until Monday April 15 afternoon. I was preparing to pay the late payment but was able to transmit my return eventually. Not sure if I'll buy H&R Block software next year or not.
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock