Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Posted by: Dave Acct
from Florida
Verified Purchase:Yes
Always use H&R Block for accurate complete tax filing.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 2, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
Cannot beat the help of good tax preparation softw
on April 26, 2024
Posted by: Statman1950
from Houston
Verified Purchase:Yes
Handles federal forms and integrates seamlessly with your state. The only hiccup was the inability to update without using IT support, which worked well enough.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H & R Block, May 2, 2024
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: TimC56
from Orlando, FL
Verified Purchase:Yes
Collect the documentation, answer the questions, and poof you're done. Even the complicated stuff... done. Yeah, even I did it. I'm no expert. You don't have to be. After a couple years, you won't sweat tax time. Believe me...
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Federal Software Good, State Software Not So Much
on April 25, 2024
Posted by: remark999
from Kaufman, TX
Verified Purchase:Yes
I have used H&R software several years and I am happy with the federal forms. The state forms for a non-resident don’t work correctly.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
3
Usually great software but server outage was major
on April 25, 2024
Posted by: Kbonfig
from South Bend
Verified Purchase:Yes
The server outage on tax filing day was terrible!!!! Normally a reliable service. I will continue to use this product but if the service outages continue I will switch back to turbo tax.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Les612
from New York
Verified Purchase:Yes
Friendly to use but a few fields was not sure what they meant
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Jimmy12345ehtrff
from Mesa, AZ
Verified Purchase:Yes
I have used this software for multiple years without any problems. This year I had a large refund I was expecting. The date for the the update for the form kept getting delayed. The blame was supposedly on the IRS. Meanwhile other software had no issues from competitors. Then when it was available it would cause an efile reject. I also learned other software charge less to file Arizona. I plan to use another brand next year.
Pros: Easy to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Team, H & R Block, May 1, 2024
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: BRGS
from Wilkins Twp, PA
Verified Purchase:Yes
The interview section concerning IRAs and specifically Roth / Backdoor Roth IRAs is less than useless. It is incomplete, and worse, you can't readily fill in the necessary forms for Roth IRAs unless you are intimately familiar with the forms and find the tiny box that must be checked, and the two fields.that allow direct entry. Fix this, HRB!
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Team, H & R Block, May 1, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock