Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Posted by: Sspt
from Colorado
Verified Purchase:Yes
Used the program for 10 years, this is the first time I had trouble emporting bank/stock info. The help desk didn’t help
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: RobLam
from Clifton Park, NY
Verified Purchase:Yes
Overall good tax preparation software with some notable issues. There is often not enough on-screen text to explain the ‘why’ behind entries the preparer is taking. The UI text is extremely small and cannot be enlarged, which adversely affects readability/usability.
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Team, H & R Block, May 1, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Mario J
from Florida
Verified Purchase:Yes
I use H&B for 10 years and I don't want to change for another software!
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 2, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Mpc in NYC
from Nyc
Verified Purchase:Yes
I have used this product for years and am always throughly pleased with the ease of use and thoroughness of the process.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, May 2, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: NomoretaxesOBummer
from Lees Summit, MO
Verified Purchase:Yes
I have used this product for 10 plus years and am always happy with the ease of use in preparing my tax returns.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: JMom8
from Boston, MA
Verified Purchase:Yes
I have been using this program for many years, and really like how easy it is to use. This year the server went down the day before taxes were due which was really stressful since it wasn't letting me file my return. They did fix it and I was able to file on time.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: HelloTaxes
from Bentonville,AR
Verified Purchase:Yes
H&R Block software is a great product. Every once in a while I need to experiment a little to get it to do something that I believe should be easier. For instance, I have to figure out how to make my investment income state tax-free calculations work properly. (I have to make an adjustment on the form of the entry screen rather than just using the screen itself and there are 2 places that look correct, but the software doesn’t like one of them.)
I tried using the online product. It seems to be really good for simple returns. When you have complex situations though I’ve found errors in it. This year I wasn’t able to use the Qualifying Widow filing status. The IRS and the software both said I qualified.
I tried using the online product. It seems to be really good for simple returns. When you have complex situations though I’ve found errors in it. This year I wasn’t able to use the Qualifying Widow filing status. The IRS and the software both said I qualified.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Nanc57
from Virginia
Verified Purchase:Yes
I have been using H & R download for about 20 years. Had so much trouble getting it to update it that am thinking of switching, Took me a whole day to get it updated. The also I didn’t get a free state program, which used to go with premium,
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Team, H & R Block, May 1, 2024
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock