Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Posted by: Bill R in Michigan
from Michigan
Verified Purchase:Yes
I have used this for years. I have tried other tax software and have found this the easiest to use and provides the least financial hit, often providing a refund. The biggest downside is the limited ability to import data, in my case from Baird, Social Security, and the State of Michigan.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: DBA9
from NE Penna.
Verified Purchase:Yes
Big problem: with the filing-portal down on tax-day, I had to continuously try to submit my returns by going through all of the steps and questions related to filing/ID/Credit card payment/ and last-minute attachments that the software did not ask for during the preparation steps -- only asked for at the submission steps. STUPID.
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: BOB5614
from Colorado
Verified Purchase:Yes
I have been using premium tax software for over 10 years and always find it comprehensive and easy to use.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: FrankBank
from Havertown, Pa
Verified Purchase:Yes
The software update in my opinion were late in being released. I also don't like the fact that you don't include a copy of the software on a CD.
Pros: Maximizes refund, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Department, April 26, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Wont say
Verified Purchase:Yes
I am loyal HR customer for 10 years and never going to purchase again in future. You had server issues from Apr-14 to Apr-15 6PM. I went through lot of anxiety
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: LyleE
from New York, NY
Verified Purchase:Yes
The product was easy to use with understandable instructions for the non-accountant user.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: ABmusicman
Verified Purchase:Yes
Software is expensive, but then you have to pay extra to efile the state return. 👎
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy H&R Block Social Media Department, May 1, 2024
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Qcricket
from Moundsville, WV
Verified Purchase:Yes
I have been using H& R Block software for many years!
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock