This year my friend and I switched from TurboTax to H&R Block tax software. We both felt that the software was not user friendly. As a former software engineer, the software felt like it was written for a programmer rather than a ordinary user. I will go back to TurboTax next year.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, April 26, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.