Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Posted by: AnnetteM
from Sacramento CA
Verified Purchase:Yes
I have been using H&R Block software for many years. It is easy to use.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Hab41
Verified Purchase:Yes
I have used product for several years. Other people have had issues with other tax software but I never hsve.
Pros: Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: YG777
from Houston, TX
Verified Purchase:Yes
Having been using H&R Block for over 10 years and find this tax software to be very accurate and easy to use. To
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
The way the software steps through each feature!
on April 26, 2024
Posted by: TBones
from Archbold, Ohio
Verified Purchase:Yes
I have been using this product for 10 years. It is easy to use.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
My experience was riddled with errors and delays
on April 26, 2024
Posted by: Frustrated User 1
from Roanoke, VA
Verified Purchase:Yes
I have used H&R block's PC software for years, I honestly do think the software is laid out better than others I have tried. However, this year I was unable to successfully submit my taxes this year due to continual errors in the submittal process. Before that, I had to wait for an extra 4-5 weeks for the EV return portion of the return to be completed by H&R, and then I received at least 4 rejected returns from the IRS due to some error in the code being sent to the IRS. I did not enjoy using the turbo tax software as much, but it did submit to the IRS on the first try without issue.
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Social Media Department, April 26, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Sacramento, California
Verified Purchase:Yes
I have been a user since early 2000's. User friendly, frequent updates to new tax codes.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
Product would not let me file electronical on 4/15
on April 26, 2024
Posted by: Pmp8286
from Ohio
Verified Purchase:Yes
I have used HR BLOCK for many years to file my taxes. This year, for the first time, I was not able to file electronically on April 15th, despite countless attempts over a period of many hours. I ended up printing everything out and taking to Post Office - what a hassle! VERY DISAPPOINTED!
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 26, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Jose 13
Verified Purchase:Yes
I have been using this program for years, and it is excellent for simplifying your tax challenges
Pros: Easy to prepare, Fast
No, I would not recommend this to a friend.
Value
5
Written by a customer while visiting HRBlock