Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3 out of 5
4.3
(27,912 Reviews)
Open Ratings Snapshot
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product. 
(
9,294 out of 11,494
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Customer Rating
5 out of 5
5
Always use H&R Block for taxes.
on April 26, 2024
Posted by: Butch2630
from Tennessee
Verified Purchase:Yes
I have been doing my own taxes since 1968. I believe it's important to understand how and why we finance our government. When computers became available for personal use, I tried two or three programs for tax preparation as a time saver. Settled on H&R early in the process. I've been using it consistently for over 30 years.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to use
on April 26, 2024
Posted by: cookie 2
from california
Verified Purchase:Yes
I have used H&R Block software for over a dozen years. The consistency makes it easy every year.
Pros: Easy to prepare, Easy to import documents
No, I would not recommend this to a friend.
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Set up was good and was able to do it.
on April 26, 2024
Posted by: Anonymous
from Whitehall Pennsylvania
Verified Purchase:Yes
This was the first year we tried it and we liked it.
Pros: Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Complete But Complicated
on April 26, 2024
Posted by: D the Menace
from Portland, OR
Verified Purchase:Yes
I think you need to hire (a/some) English majors and some average people to read through the directions (trying them out with figures) and clarify confusing passages. I had accounting in college (tho many years ago) and had a lot of trouble in some of the difficult areas.
Pros: Maximizes refund, Easy to import documents
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Social Media Department, April 26, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
easy to use
on April 26, 2024
Posted by: T1200
Verified Purchase:Yes
very helpful with my investments and rental property
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Filing options
on April 26, 2024
Posted by: JPCBlock1
from AZ
Verified Purchase:Yes
Did not allow electronic for state (AZ) filing. Very anoying.
Cons: Time consuming
No, I would not recommend this to a friend.
Response from HRBlockBy Social Media Department, April 26, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy Navigation
on April 26, 2024
Posted by: KSP4
from Larkspur, CO
Verified Purchase:Yes
I have used this program for several years. It is easy to navigate and solves most tax questions that I have had so far.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
H&R block E-filing not work!
on April 26, 2024
Posted by: Bill Patty
from Stayton, Oregon
Verified Purchase:Yes
E-filing did NOT work this year!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1 out of 5
1
Response from HRBlockBy Social Media Department, April 26, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
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