I have been using the software for years and each year it seems to get better and easier even with all the new complex details of filing taxes. Great software.
Have used for many years with no issues. This year I had one glitch that I'm not sure was my fault or the system. Did not want to deduct state tax reimbursed in prior year as if it had been used for this years taxes instead of as a refund in the prior year. Thought I had said no to that but it ended up on my return and I didn't catch it. Resulted simply in State taking it off my refund, and advising me why in a letter.
I have been using for several years, and am still "learning" how to navigate the software. I don't always understand what it does or doesn't do. But am finally satisfied and trusting of results. It does take ma a lot of time. Also, I made a suggestion about modification of software's download of previous return data, and I will wait to see if it happens.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, May 1, 2024
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.