Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3 out of 5
4.3
(27,912 Reviews)
Open Ratings Snapshot
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product. 
(
9,294 out of 11,494
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Customer Rating
4 out of 5
4
OK but incomplete with poor help.
on April 26, 2024
Posted by: stev1234567890
from SE USA
Verified Purchase:Yes
I have been using this for years and always have the same issues. Some things are just never implemented completely and if you have a question about how to handle an ambiguous situation there is usually no relevant help available.
Cons: Hard to prepare
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great tax program!
on April 26, 2024
Posted by: Bjfm
from Bay City, Texas
Verified Purchase:Yes
I’ve used tax cut for over 20 years. Each year you can depend on a great, consistent product and there are improvements made with each version. The only electronic tax program I would use.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Couldn't be simpler!
on April 26, 2024
Posted by: jimL0000
from Los Angeles
Verified Purchase:Yes
H&R Block Premium 2023 Software was a breeze to use, even though we have a somewhat complex return. H&R Block software is well designed and moves logically and correctly through tax preparation. Well done!
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Trusting for over 15 years!
on April 26, 2024
Posted by: Aroh
from San Francisco
Verified Purchase:Yes
As our lives have changed and financial situation became more complicated, H&R Block has kept pace and guided us away from any mistake or audits in our taxes!
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
easy to use tax program
on April 26, 2024
Posted by: buckd1
from Mechanicsville, VA
Verified Purchase:Yes
I purchased and loaded on my computer. Program easy to understand and guides you through the process of doing your taxes and I feel very confident that I got my maximum refund and they were done correctly.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great To Use
on April 26, 2024
Posted by: TeeJaye
from RVA
Verified Purchase:Yes
I’ve used this product for years and am always pleased with the ease and functionality.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Support
on April 26, 2024
Posted by: LesM
from Huger, SC
Verified Purchase:Yes
I had two questions that I tried to get answers to from support. When I could not get the answers I had to figure it out on my own.
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Deluxe version if mediocre
on April 26, 2024
Posted by: RobAtl
from Atlanta, Ga
Verified Purchase:Yes
Not as intuitive as it should be for the price. I had several questions which were not easy to get answered. I had to google separately.
Value
3 out of 5
3
Response from HRBlockBy Social Media Department, May 1, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
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