I have been using this for years and always have the same issues. Some things are just never implemented completely and if you have a question about how to handle an ambiguous situation there is usually no relevant help available.
I’ve used tax cut for over 20 years. Each year you can depend on a great, consistent product and there are improvements made with each version. The only electronic tax program I would use.
H&R Block Premium 2023 Software was a breeze to use, even though we have a somewhat complex return. H&R Block software is well designed and moves logically and correctly through tax preparation. Well done!
As our lives have changed and financial situation became more complicated, H&R Block has kept pace and guided us away from any mistake or audits in our taxes!
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I purchased and loaded on my computer. Program easy to understand and guides you through the process of doing your taxes and I feel very confident that I got my maximum refund and they were done correctly.
Not as intuitive as it should be for the price. I had several questions which were not easy to get answered. I had to google separately.
Value
3
Response from HRBlockBy Social Media Department, May 1, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.