Software did not include Form I needed. I prepared Form as PDF but could not attach and e-file. Also could not e-file VA as software did not allow with pass through credit.
I used to find downloadable software easily. It took me a long while to find a way to purchase the downloadable software.
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Social Media Department, April 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenienc
Need improve error support. Need better call support.
Pros: Easy to import documents
Cons: Hard to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Department, April 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenienc
Has become more difficult to obtain and use over these many years. I was a tax cpa and tried the different programs back in the 1980s. Settle on H&R and been using it every tax season since.