This "H&R Block Premium" software is super easy to use, just click thru the items and add your numbers in where needed and the software takes care of all the computations and spits out the final answer. Then sends it off to the IRS and sets you up for your state return as well and with a small fee sends it off to your state.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 2, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
The program worked well but I don't think I got the correct refund
Pros: Easy to prepare
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, April 29, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I couldn’t enter prior year state tax paid, and over a month went by while GRB misunderstood and then didn’t act when I brought it to their attention my second report here
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, April 29, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Can’t do k1 forms. Can’t read 1099 pdfs from many brokers. Can’t import directly from chase bank! Doesn’t warn you to enter missing info when importing w2 until the very end.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 29, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Not enough electronic filing. Would be happy to pay for additional federal and state electronic filing. Have to mail some returns due to limitations on electronic filing.
We have used various levels of this tax program for years , upgrading as our filing needs have changed. We’re now using Premium which accommodates our needs including K-1 filings. Easy to use and have never been audited. We’ll purchase again for 2024.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 3, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Premium covered every aspect that I needed. Easy to use with detailed questions to get me an accurate return every time. I've been using Block for years.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 2, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!