Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3 out of 5
4.3
(27,912 Reviews)
Open Ratings Snapshot
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product. 
(
9,294 out of 11,494
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Customer Rating
5 out of 5
5
Easy-to-use
on April 28, 2024
Posted by: sparky46
from Grand Haven, Michigan
Verified Purchase:Yes
This "H&R Block Premium" software is super easy to use, just click thru the items and add your numbers in where needed and the software takes care of all the computations and spits out the final answer. Then sends it off to the IRS and sets you up for your state return as well and with a small fee sends it off to your state.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Social Media Department, May 2, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Did not get help fof tax related advice
on April 28, 2024
Posted by: Kakan
from Elmhurst, IL
Verified Purchase:Yes
The program worked well but I don't think I got the correct refund
Pros: Easy to prepare
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
3 out of 5
3
Response from HRBlockBy Social Media Department, April 29, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Defective software
on April 28, 2024
Posted by: Oogahboogahboomboombo
from 22003
Verified Purchase:Yes
I couldn’t enter prior year state tax paid, and over a month went by while GRB misunderstood and then didn’t act when I brought it to their attention my second report here
No, I would not recommend this to a friend.
Value
3 out of 5
3
Response from HRBlockBy Social Media Department, April 29, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Far too inept
on April 28, 2024
Posted by: Reguser
Verified Purchase:Yes
Can’t do k1 forms.
Can’t read 1099 pdfs from many brokers.
Can’t import directly from chase bank!
Doesn’t warn you to enter missing info when importing w2 until the very end.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1 out of 5
1
Response from HRBlockBy Social Media Department, April 29, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Electronic filing
on April 28, 2024
Posted by: 3638
from Norfolk, VA
Verified Purchase:Yes
Not enough electronic filing. Would be happy to pay for additional federal and state electronic filing. Have to mail some returns due to limitations on electronic filing.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to Use
on April 28, 2024
Posted by: Doclong
from Tarboro, NC
Verified Purchase:Yes
I have used this tax program for many years and always find it easy to use.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Social Media Team, H & R Block, May 2, 2024
We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Ten+ Years Experience with Tax Program
on April 28, 2024
Posted by: NC Long Time User
from Charlotte
Verified Purchase:Yes
We have used various levels of this tax program for years , upgrading as our filing needs have changed. We’re now using Premium which accommodates our needs including K-1 filings. Easy to use and have never been audited. We’ll purchase again for 2024.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Social Media Department, May 3, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Detailed
on April 28, 2024
Posted by: 10kay
from Elkville, IL
Verified Purchase:Yes
Premium covered every aspect that I needed. Easy to use with detailed questions to get me an accurate return every time. I've been using Block for years.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Social Media Department, May 2, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
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