Unfortunately I was not able to file free state return without downloading some random print software. Could not get that to work.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, April 29, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
The software was very user friendly. My return was completed in no time. There was one big problem, the software asked me to enter my tax prepayments even though the information was downloaded from my financial institutions. This resulted in double counting my prepayments, which resulted in a huge refund which would had been followed by an audit of my returns if I had not caught the mistake.
Been using this software for 20+ years. Form updates for 2023 took way too long. I was just a few weeks from the 4/15 deadline, and the return still could not be submitted. Was debating the switch to Turbo after this years experience.
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, April 29, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.