Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Customer Rating
5
Appreciate that the software carries over data
on April 30, 2024
Posted by: djlj1118
from Omaha, NE
Verified Purchase:Yes
I have a large Capital Gain Loss, and the software tracks it year over year as well as other references to prior filed tax forms.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 1, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Taxpayer John
from Los angeles, CA
Verified Purchase:Yes
Unable to deduct property taxes for more than 3 locations; had to buy a printer when HRB servers went down.
Cons: Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: John2424
from North Carolina
Verified Purchase:Yes
H&R Block tax software is good. I have used it exclusively for many years. I like the software and ease of use. I was very happy, until all of the recent media reports of H&R Block sharing personal information with others. Now I’m not sure what to think…
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: HRBTaxguy
Verified Purchase:Yes
Good tool, but instructions for rental house basis determination needs to be clearer.
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: None1012
Verified Purchase:Yes
The program is logically set up and it makes it easier to understand how the data logically flows.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 2, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: BasExperience
from McAllen, TX
Verified Purchase:Yes
Software did not work when submitted online. Terrible experience. Used to be a customer for 20 years. Will not use again.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: GRLoo
from DFW Texas
Verified Purchase:Yes
I’ve used H&RBlock software for years, but I felt this year’s version was a little buggy. I still prefer it to others, but there were a couple of areas that just didn’t seem to work as expected. As a former sw developer, I may be a little picky!
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, April 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: jmm6243
Verified Purchase:Yes
I have had my taxes made easy by H&R Block for 17 years now, and the reason I use it is because the program's interviews provide clarity and confidence when it comes to understanding my tax liability.
Pros: Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 2, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock