Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Posted by: Anonymous
from Santa Fe, New Mexico
Verified Purchase:Yes
I have been using the software since 1995. So it is easy to track things from year to year. Like my shop depreciation that covers 25 years.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, May 6, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: NateCL
from St. Louis, MO
Verified Purchase:Yes
I've had this software crash occasionally in past years, but the 2023 software worked great without crashes. The interface was easy to use, as always.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, May 2, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: stu18017
from Bethlehem, PA
Verified Purchase:Yes
Have been using H&R Block tax software for 10+ years. Accurate and easy to use. The design could use a re-fresh.
Pros: Easy to prepare, Maximizes refund
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Team, H & R Block, May 1, 2024
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: new ttax customer
Verified Purchase:Yes
This past year destroyed 12 years of trust with this tax software.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy H&R Block Social Media Department, May 1, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Retired 2020
from Evesham, NJ
Verified Purchase:Yes
I only had a problem with the Federal return since the 1099 info was put on the wrong place by the program. I had to mail in copies of my 1099s to the IRS so i could get my refund. When I used it for my brother in law a few weeks later, the last program update corrected it.on theirs.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 7, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Markus999
from New Orleans, LA
Verified Purchase:Yes
It asks the right questions to lead you to the fest possible return.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 1, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1
Efiling Disaster
on April 30, 2024
Posted by: RonWL
from Midlothian VA
On April 14th I submitted my federal return by E-file. After multiple attempts I kept getting an error message indicating no connection. He gave up on it and after about an hour or so I got an email indicating that my return was successful and indeed I got a refund. On April 30 I tried to file my state return but could not because the software said I never emailed my federal return. I called support and after a few minutes I was Told that I would be handed over to the person's manager. Nothing happened. I finally hang up. No one called me back either, so now I have to go to the post office and waste in an hour of time. Things happen but H and R block did not have the courtesy to call me back when they dropped the ball. I've used the software for several years and do not expect to next year
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, April 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: MJ Tatum
from Virginia
Verified Purchase:Yes
Been using this software for years even before it changed names to H&R Block
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 1, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock