Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Posted by: Nduran
from Gaithersburg, MD
Verified Purchase:Yes
This is the second year I use H&R Block software and everything went smoothly. I am happy with the ease of use and support. In prior years I was using a different software that resulted in errors being made because the question and instructions were not as clear.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 6, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: KaBa
from Nebraska
Verified Purchase:Yes
This keeps me complient and makes me and IRS happy
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 6, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Jeffr
from Florida
Verified Purchase:Yes
i have used H&R Block tax software for 8 years and never disappoints
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H&R Block, May 3, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: baldcoder
from Ellisville, MS
Verified Purchase:Yes
It does what it needs to do. It would be nice if it had more practical tax information and helps.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 7, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: MPB01
from Maine
Verified Purchase:Yes
Software was easy to use. It prompted you for almost the information and it was easy to E-File when done.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H&R Block, May 3, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: andrewatlanta
from Atlanta, GA
Verified Purchase:Yes
I've used this software for several years now. It seems to work well enough and keeps up with tax updates. Taxes are complicated so it needs to be numerous screens with lots of questions. My #1 thing is just having functionality and accuracy. Luckily for me, I filed a few days before the outage that occurred on April 15th. It was resolved after several hours that day but I had a friend who was impacted by it. That is a huge concern and cannot happen again. I would like to see an email go out to customers that explains how that happened and what steps are being taken to make sure it never happens again.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 7, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: Disappointed in Vermont
from Vermont
Verified Purchase:Yes
I purchased the VT State Tax Return add on to the federal return download. When I tried to use the VT form to file for an extension it would only download the New York form, so I could not file for an extension and my taxes were late because of it. Very dissatisfied.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Response from HRBlockBy Social Media Team, H&R Block, May 3, 2024
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: twice charged
from Minnesota
Verified Purchase:Yes
I have been using the product for years and have found it to be easy to use. If I have anything negative to say it would be this: This is the second year in a row when submitting return for filing, the program has a "glitch" that causes it to charge your account twice for state filing fee. For years the state program filing fee was included in the program price. Prices go up, that's understandable, but raising prices AND charging to file the state return I think is rediculous.
Pros: Easy to prepare, Fast
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Department, May 6, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock