Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3 out of 5
4.3
(27,912 Reviews)
Open Ratings Snapshot
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product. 
(
9,294 out of 11,494
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Customer Rating
5 out of 5
5
Great program
on May 5, 2024
Posted by: JudyinLG
from Georgia
Verified Purchase:Yes
This year’s taxes were easy to complete just as in previous years.
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Social Media Team, H&R Block, May 7, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great product
on May 5, 2024
Posted by: HeatherBernadette
from Elgin, TX
Verified Purchase:Yes
I’ve been using this software year after year for at least 8 years. Love how it asks prompting questions to help reduce your tax burden and how easy it is to move back and forth between sections.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Social Media Team, H&R Block, May 8, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to Yse
on May 5, 2024
Posted by: BJ Texas
from Texas
Verified Purchase:Yes
Have used for years to do my whole family's taxes. Easy & fasr.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Social Media Department, May 6, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Missed the mark
on May 4, 2024
Posted by: cw1952
from So. Cal.
Verified Purchase:Yes
I paid for the Premium edition because of past problems with reporting investment details. I still struggled with this version of the SW. Maybe it's just me...
Pros: Fast
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Social Media Department, May 6, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
great tax program
on May 4, 2024
Posted by: wcheung207
from New York
Verified Purchase:Yes
I been using HR Block for over 20 years, I have grown used to its system and setup. Overall, it is easy and simple. Answer the questions and it does the rest.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Social Media Team, H&R Block, May 7, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great features, great value.
on May 4, 2024
Posted by: Hot Shot Bo
from Warren, OH
Verified Purchase:Yes
I have been using H &R Block for many years now and have never had a problem with the software.
Pros: Maximizes refund
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Social Media Department, May 6, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Very good interview that is easily understood
on May 4, 2024
Posted by: Delver
from Ann Arbor MI
Verified Purchase:Yes
I’ve been using H&R Block for at least 10 years and every year it adapts to updates and mandates smoothly so that I don’t have to take any extra steps to complete my returns. When anything is calculated for me automatically there’s always a clear explanation available. I’ll be using this product far into the future.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Social Media Department, May 6, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
NOt what I was looking for
on May 4, 2024
Posted by: Trust Income
from Syracuse, NY
Verified Purchase:Yes
The interview is weak when it comes to a trust. Also, the program would not allow online filing.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1 out of 5
1
Response from HRBlockBy Social Media Department, May 6, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
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