Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3 out of 5
4.3
(27,912 Reviews)
Open Ratings Snapshot
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product. 
(
9,294 out of 11,494
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Customer Rating
3 out of 5
3
Good
on May 6, 2024
Posted by: Parchment
from Davie, FL
Verified Purchase:Yes
Have not been able to electronically file this year and last year's returns.
Pros: Easy to prepare, Easy to import documents, Fast
No, I would not recommend this to a friend.
Value
3 out of 5
3
Response from HRBlockBy Social Media Department, May 6, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
2003 H&R Block got the job done quickly and well
on May 6, 2024
Posted by: Newsguy77
from Kansas City
Verified Purchase:Yes
Along term customer with the product always improving
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Social Media Department, May 6, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Generally Good but not perfect
on May 6, 2024
Posted by: billrTX
from Richardson, TX
Verified Purchase:Yes
I have used this software for many years. Last year I got a correction from the IRS because the software made a filing error on Schedule C. It was a somewhat obscure issue, but the program clearly was in error. Block has been just so-so in helping me resolve the issue.
No, I would not recommend this to a friend.
Value
4 out of 5
4
Response from HRBlockBy Social Media Department, May 6, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Have used forseven years
on May 6, 2024
Posted by: gkdoddyahoocom
from Green Valley, AZ
Verified Purchase:Yes
Does what it says it will do. Howeer, state return should include efile charge.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Social Media Department, May 6, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Excellent Program!!
on May 6, 2024
Posted by: Broken777
from Dayton, OH
Verified Purchase:Yes
The H & R program max filing taxes quick and easy. I have used it for several years now and enjoy haw easy it is to use.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Social Media Team, H&R Block, May 7, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Finished
on May 6, 2024
Posted by: Jerry Goudy
from Memphis TN
Verified Purchase:Yes
I have used this program for many years and it improves each year.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
3 out of 5
3
Response from HRBlockBy Social Media Department, May 6, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Not happy this year
on May 6, 2024
Posted by: JerryF0
Verified Purchase:Yes
Since your system went down on the last day I was not able to send electronicly. This meant I had to get together and print all forms and mail my forms in. My bad for waiting to the last day but your bad for having a clich the last day. Will use next year. Maybe but will not wait till last day
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy H&R Block Social Media Department, May 8, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Okay, but doesn't do many calculations you need.
on May 6, 2024
Posted by: Mike6320
from Austin
Verified Purchase:Yes
It's okay, but definitely could be better. It doesn't actually do calculations for some items you need like sale of a rental house.
No, I would not recommend this to a friend.
Value
3 out of 5
3
Response from HRBlockBy Social Media Department, May 6, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
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