Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Posted by: Tax paying citizan
from AMERICA, USA
Verified Purchase:Yes
1st year as a sole proprietor; software helped file taxes correctly and made sure I covered all deductions
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H&R Block, May 8, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: frcx49
from Atlanta GA
Verified Purchase:Yes
Each year I used the tax program, and every time I have been very pleased with all the great features!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H&R Block, May 8, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Sculldog
from Long Beach, CA
Verified Purchase:Yes
Good value, great product, easy to use and understand. Happy to use next year as well.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H&R Block, May 8, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Jarvey
from Charlotte, NC
Verified Purchase:Yes
I had been happy with this program and a long time user for over 10 years. This year I tried to submit my daughter’s return on 4/14 and got repeated error messages. I had to print the returns instead and mail them.
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 8, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: nickg20
Verified Purchase:Yes
You never get my state AGI correct so I always have to mail it in.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy H&R Block Social Media Department, May 8, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Tax543
from Sugar Land. Tx
Verified Purchase:Yes
This program is good for those who want to do their own taxes but have no experience irntax knowledge. It walks you through the whole process with a detailed interview.
Pros: Easy to prepare
Cons: Time consuming
Value
5
Response from HRBlockBy Social Media Team, H&R Block, May 8, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: radarbaseball
from Mechanicsville, VA
Verified Purchase:Yes
Overall, the product H&R Block is good to use. However, when I had to go back and look for detailed information either via the questions or the Forms, a search engine or better one to find the topic for which I'm looking would be very helpful. I was very frustrated. Not to issue any threat or anything, but I'm seriously thinking about going back to the other product, which I was using before Block's product. I'm hoping it won't be so trying. We'll see.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Social Media Team, H&R Block, May 8, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide
5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we
can assist in any way
5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we
can assist in any way
Written by a customer while visiting HRBlock
Posted by: DVM 2022
from Kyle, Texas
Verified Purchase:Yes
I am a long-time user of the software and I have used other tax software in the past. I find that HRB has done a great job of making it wasy to obtain outside data and trasfer data from prior returns making the software easier and less time consuming to use. They also update the software frequently so I feel sure that it is compliant with the latest tax rules.
Pros: Easy to prepare, Easy to import documents
Value
4
Response from HRBlockBy Social Media Department, May 8, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock