Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Posted by: Mike RN
from Eastern NC
Verified Purchase:Yes
I've been using this program for years. Very satisfied
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
1
Response from HRBlockBy Social Media Team, H&R Block, May 8, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Boook
from Bend OR
Verified Purchase:Yes
Didn't do me any favors. Also couldn't get my taxes in on time due to server overload.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy H&R Block Social Media Department, May 8, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: JRCommuter
from Texas
Verified Purchase:Yes
The program walks you through step by step. It is even better when used year-on-year as information is carried forward and only needs to be reviewed, not reentered. I highly recommend the product.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H&R Block, May 8, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Meebo
from Green Bay Wisconsin
Verified Purchase:Yes
I've been using the h&r block software package for years now and this year I thought I would have to go to an accountant but I decided to do it on my own again and it did take a while to accomplish but I paid my taxes that were due and haven't heard back from anyone so it's all good I guess!
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Team, H&R Block, May 8, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-
472-5625. We appreciate your business, and thank you for the valuable feedback!
472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Nobody special 999
from Austin TX
Verified Purchase:Yes
I was unable to install the software on Windows 11. Installation attempts terminated with no error message. I had to install on an older WIndows 10 machine.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Team, H&R Block, May 8, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide
5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we
can assist in any way.
5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we
can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Earl T
from Auburn AL
Verified Purchase:Yes
I have bought for over 15 years and very satisfied with software. I only wished the software included state free file for state of residence and not cost additional amount to file.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H&R Block, May 8, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-
472-5625. We appreciate your business, and thank you for the valuable feedback!
472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: morahn
Verified Purchase:Yes
Fed efiles fine, Wi stat fails while trying to confirm payment method. Tried many Credit and debit cards. My guess is they never ask for the CID of the card. This has failed for several years now. not sure why I am paying for a product that does not work and now I have to use a different companys product to complete my taxes. Done with H&R Block.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy H&R Block Social Media Department, May 8, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Asparkles
from Enumclaw Washington
Verified Purchase:Yes
I am so pleased with this service, I would recommend it to everyone.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H&R Block, May 8, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock