I had to look for it in April because i dis not received any info ahead of time as i used to have every year. In addition, it took a long time to complete my taxes.
Pros: Maximizes refund
Cons: Time consuming
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 9, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I liked everything except the major issue of e-filing not working right before and on the due date.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 9, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
I have used H&R Block software for over 15 years now. This year I downloaded the software and worked through my taxes in a short period of time. I did enter something incorrectly and used their phone support to make the corrections. It was my fault for the incorrect entry and not the fault of the software but having phone support available was very helpful. It wasn't very hard to reach a real person to help me either. Entering my data was easy and straight forward as was filing my tax returns. I will use H&R Block software again next year.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 9, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
It was straightforward and fully meet our needs. My only complaint is the end process that directs you to errors, additional actions or warnings, in that, once you go through the warnings, you keep clicking and have to come to realize they keep displaying the same items until you figure out you just need to close ("X") out of it.
I would recommend this to a friend!
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 9, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
It was great until I tried to file online with my business. It never works
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 9, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!