Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 - Windows, Mac OS
Posted by: Anonymous
from Oakville, Missouri
Verified Purchase:Yes
I've trusted this software to help complete my returns for more than two decades. I'm probably pushing it, and maybe should use a CPA for a much higher cost. During the past two years, my experience has been plagued with items in the final verification and review that seem to be software glitches.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Rick 66
from Pontiac, Michigan
Verified Purchase:Yes
I found your program very difficult to work with I usually buy TurboTax decided to save a little money with your program.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Cons: Doesn't maximize refund, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: E BUB
from Cary NC
Verified Purchase:Yes
Irs rules Regs Complicated the software navigation makes life with Taxes easy peasy.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: 25 Year Indiana User
from Indiana
Verified Purchase:Yes
After 25 years of being a customer, getting to know and use your tax prep software has gotten pretty straight forward and the results seem to be good. I like the fact that the product structure and methodology seem to remain consistent. The Help feature has gotten better and the look-up to find a place in the return has also improved. The file naming and nomenclature is the worst part of the program. Your own software can't even find on my computer where you've stored the previous years' return which is a real PROBLEM!!
Value
3
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Andy1215
from PA
Verified Purchase:Yes
I use the Premium due to having rental property. It makes compilation of data fairly simple, especially data from last years return.
I would recommend this to a friend!
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Motoboy
from Cheyenne, WY
Verified Purchase:Yes
My Dad uses this software for himself, me and my sister who he helps with taxes. It's very easy to automatically bring in investment information. Many of the questions are about things that don't apply to me or my sister, but the software makes it easier than going through the specific forms trying to figure out what I need to include vs. what I don't need to include.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from NH
Verified Purchase:Yes
I’ve used HR Block tax software for years.The software is easy to use. I appreciate the ability to get answers to questions with ease.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: MHovis2
from Henry, Illinois
Verified Purchase:Yes
I have been using H & R Block software for years, with very minimal issues. The issues that I have had have been with the software accepting and annotating information on the tax forms correctly for the K-1 reports and the Qualified Business Income Deduction. Which has required me to pay more taxes that I should have.
Pros: Easy to prepare, Fast
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
3
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock