Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Posted by: DomD
from North Carolina
Verified Purchase:Yes
Easily completed taxes for myself and several family members. The software makes it easy and it has provided a consistent interface and process for many years!
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, May 13, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: FL Tax Lady
from West Palm Beach, FL
Verified Purchase:Yes
As a prior tax season associate with HRB, I feel their software is still the best on the market. I won’t purchase anything else!
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 13, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: andrewroswell
from roswell Ga
Verified Purchase:Yes
your software was great until it came time to submit. the edition I bought said on the package that it was state and federal filing. and then you required further payment for state filing. that's crooked and lowered my trust in your company.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, May 13, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Yu Kar
from Central NJ - Florida
Verified Purchase:Yes
I am a long-time customer, started using TaxCut / HRBlock software in 2002.
I used it successfully every year, it provided guidance to every tax situation that happened over 20 years. Like it very much!
I used it successfully every year, it provided guidance to every tax situation that happened over 20 years. Like it very much!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 13, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: SL Dissatisfied
from St. Paul, Minnesota.
Verified Purchase:Yes
Your software would not download my brokerage account with OSAIC. THAT WAS GREATLY OFFSETTING, SO FOR THAT REASON I WILL NOT USE YOUR SOFTWARE FOR MY 2024 TAXES. BTW TURBOTAX/WOULDDOWNLOAD THIS INFORMATION.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, May 13, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: zorbo
from New York
Verified Purchase:Yes
I was disappointed and annoyed at the bait and switch practice of charging extra for filling an extension. your box had printed the statement 5 returns. why isn't an extension counted as a return?
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No, I would not recommend this to a friend.
Response from HRBlockBy Social Media Department, May 13, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: TLP1963
from Maryville, MO
Verified Purchase:Yes
I have used it for last 10 years and have never had an issue.
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 13, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Lewis46s
from Hartwell GA
Verified Purchase:Yes
I have used H&R Block tax software for over 5 years. It is easy to use and software is always kept up to date.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Department, May 14, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock