Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Posted by: SandieG922
from Gilbert AZ
Verified Purchase:Yes
There are Several Issues with you software-
Cannot screen shoot or copy so I can paste it in word doc to enlarge it to the font size I need to READ and See it.
Your resolution size is too SMALL for me to use
I kept having to log into the IRS Offical Forms Page to view the form in the Size I need to read it. **** I have been using your software since it was a 3.5 Floppy sick.
Cannot screen shoot or copy so I can paste it in word doc to enlarge it to the font size I need to READ and See it.
Your resolution size is too SMALL for me to use
I kept having to log into the IRS Offical Forms Page to view the form in the Size I need to read it. **** I have been using your software since it was a 3.5 Floppy sick.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy social media, May 14, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: DMcCraw
from Clinton, MD
Verified Purchase:Yes
I have been successfully using H&R Block software for at least 20 years to complete and electronically file my taxes. This year the process was so easy and I completed them so fast that I thought I had missed something. So I reviewed the entries that I had made, which took much less time than the original input. H&R Block tax software is an excellent tax preparation and filing solution that I recommend to anyone looking to self-file their taxes.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 14, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: SouthPlainfieldAndy
from NJ
Verified Purchase:Yes
I have used H&R Block for years for regular income and property rental income. My only complaint is that for property that is depreciated over years, the program does not carry forward the type of depreciation and it must be re-entered each year. This makes no sense. I don't know if competitors are better.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, May 13, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
3
OK, but the state software I paid for was not avai
on May 12, 2024
Posted by: DrHarryC
from Highlands Ranch CO
Verified Purchase:Yes
For the second year, I had to call support to get the state software that I paid for. Not sure I'm willing to use this again.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, May 13, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Useful Moon
from Varna, IL
Verified Purchase:Yes
State filing failure cost a second filing fee. Same submittal and it worked the second time. Happened on both people I filed state taxes for. Looks Like a way to double your profit.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
2
Response from HRBlockBy Social Media Department, May 13, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: nothing in my heart
from New York
Verified Purchase:Yes
kinda weird....started using H&R about five years ago. have been rejected twice since when filing via email. was never rejected before. will never use your software again.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy social media, May 14, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: untaxcut
from Chicago, IL
Verified Purchase:Yes
I've used TaxCut for years and this was the first time the experience was unsatisfactory. The Deluxe version wasn't available for the Mac, and when I attempted to e-file, I kept receiving an error message that my AGI didn't match IRS records. I checked the records on the IRS website. It matched.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, May 13, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: SecurityFirst
from Middle Tennessee
Verified Purchase:Yes
I received and unexpected refund after filing my tax via the H&R software. When the explanation arrived and the information the IRS gave back to me was the same as I had submitted except when when the IRS calculated my taxes I should have paid less than I actually did. Why didn't the H&R software have the same calculations? Also there seems to be questions that are not explained. i.e. on filling out the 1099-INT in addition to asking for all the information on the 1099 there is the question of the account number. Why?
Pros: Easy to import documents
Cons: Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, May 13, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock