Have used H&R Blocks software for several years. I have found it to be user friendly, accurate and a valuable resource to preparing and filing our Federal tax return.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 15, 2024
Thank you for leaving a review, and for providing positive feedback.
I purchase every year and have never been given he actual support I need
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy H&R Block Social Media Department, May 16, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I have been using premium for years and I still think it does a great job, is backed by H&R if anything come up and is a decent price. This year I was disappointed that not all the forms where available till later. or example the EV credit form was not ready till much later after the software was released, I think it is mid march, this made me have to delay filing.
Pros: Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 15, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
The program is very difficult to navigate, always be nice if you had telephone support for some of the problems.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy H&R Block Social Media Department, May 15, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
While this is very good for most people, i should warn that in PA, the software had a lot of trouble with some forms during state filing. It mostly had trouble in regards to taxes involving a trust, where it both had trouble importing documents, but also tried to invoke a state law that has not yet taken effect yet. But if you are only doing federal returns, or don't have complicated state tax laws, i would recommend this.