Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 - Windows, Mac OS
Posted by: Anonymous
Verified Purchase:Yes
It worked well. No confusion. I really like its audit checks and electronic filing.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from AZ
Verified Purchase:Yes
easy peasy. Been using it for years. filling in data from previous year is always helpful. Would be much better if have partnership with state returns and get a break on e-file charges for those.
Pros: Easy to prepare, Fast
Value
4
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Bungee
from Harrisonburg Va
Verified Purchase:Yes
I bought this by mistake and will never do that again. I do not like it as much as TurboTax
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: aquinntx
from Dallas, TX
Verified Purchase:Yes
I have been using H&R Block software for about six years. It has made tax preparation significantly easier. I trust the software because H&R Block has been a trusted name for decades. Full disclosure, my tax situation involves a sole proprietor consulting practice (home office), 1099s from brokerage companies, and K-1s from family trusts.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Obar
Verified Purchase:Yes
The system is difficult to operate, the interface is confusing, and the final results are disappointing.
Cons: Time consuming, Doesn't maximize refund, Hard to import documents
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4
K1 coverage should be expanded on Premium product.
on April 19, 2026
Posted by: prc25
Verified Purchase:Yes
Can't give a 5 star as the premium product doesn't cover my K1's completely and I had to file my MA return by mail since there were depreciation differences between my U.S, and MA returns.
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: FLB99
from Albany NY
Verified Purchase:Yes
I've been using HRB tax software for years. I use the "interview" process. This year the "interview" process was more convoluted and difficult to follow. I had the most difficulty imputting my RMD data. The program kept telling me I owed penalty for not meeting my RMD amount even though I input the required amount and withdrew more than the required amount. I had to go into the form and delete the entry the program made before I could clear the problem. Frustrating effort.
Pros: Easy to prepare
Cons: Hard to prepare
Value
4
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1
Poor Imports, Confusing Rental Property Workflow,
on April 19, 2026
Posted by: foo404
Verified Purchase:Yes
The import 1099 forms did not list major US banks including Bank of America and Merrill (which were included in prior years). It asks me to manually enter values from last year's tax forms - meaning that it failed to import everything from last year. AI feature is a limited ChatGPT that knows nothing of their actual software and cannot fill in nor direct you how to enter a specific tax situation (e.g. I needed to enter a one time tax: home improvement increasing asset basis, to be depreciated over time). Needed to figure out add asset vs. edit existing, improvement vs. property and basis depreciation worksheet and why depreciation showed zero initially. I also had to struggle with too many ambiguous tax terms without context (e.g. active participation in rental, net lease, original basis vs. improvement basis)
Cons: Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Maria, Social Media Team, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock