Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3 out of 5
4.3
(27,912 Reviews)
Open Ratings Snapshot
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product. 
(
9,294 out of 11,494
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Customer Rating
5 out of 5
5
Self employed best tax program
on May 16, 2024
Posted by: Sky pilot
from Summerville, SC
Verified Purchase:Yes
I have been using premium tax program for years and is the best self employed program I have ever used. I is simple to use and easy to understand.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Completely unacceptable
on May 16, 2024
Posted by: dofi11
from Chicago, IL
Verified Purchase:Yes
The clean vehicle credit "wasn't available" until mid-March, even though no other major tax company had this problem. Every update from ~February onward claimed it would be coming in the next update. I had to wait basically 6 extra weeks just for this form to become available, and support was completely useless. I will not be using HR block software ever again.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1 out of 5
1
Response from HRBlockBy H&R Block Social Media Department, May 22, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great speedy IRS Return Support
on May 16, 2024
Posted by: Howie547
from Nshua, NH
Verified Purchase:Yes
I found the questions and help in calculating my tax to be accurate and my return to be speedy. That is why I have used your services for many years without any problems.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Good product.
on May 16, 2024
Posted by: Leaffy
from Richmond, Va
Verified Purchase:Yes
Should provide one free state filing to go along with the free federal filing.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
User since the 80’s
on May 16, 2024
Posted by: BLT07
from High Point
Verified Purchase:Yes
Retired and self employed this year. I found out I lost money on my self employment venture so will make adjustments for the coming year.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy H&R Block Social Media Department, May 16, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
H&R Block Premium
on May 16, 2024
Posted by: Stsmith3103
from Florida and Ohio
Verified Purchase:Yes
Great product for allowing input for investments including MLP's. I also complete our daughters that uses a state form. I have used the product for years.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Social Media Department, May 16, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Not happy
on May 16, 2024
Posted by: Jim in AZ
from Phoenix
Verified Purchase:Yes
I like that they promise to provide support after filing if necessary. I expected the software to be able to prepare my state tax return and for the second year I had to go online, download forms from the state and file manually.
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2 out of 5
2
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great features
on May 16, 2024
Posted by: Perry Miao
from Maryland
Verified Purchase:Yes
I bought a month ago I had good tax report experience and tax returns . I will buy it again next year.
Pros: Maximizes refund
Cons: Hard to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
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