Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Posted by: CRR4
from Arizona
Verified Purchase:Yes
Very simple to use. Has everything needed to cover my needs.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Error with taxes carried forward from tax year 22
on May 16, 2024
Posted by: JRL2
from Atlanta
Verified Purchase:Yes
Some how Tax Year 2022 tax overpayment carried forward to tax year 2023 was deleted . System allowed me to electronically file & IRS acceped return. IRS found the error & wrote a letter to me.
Pros: Fast
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Posted by: LKinz
from Virginia
Verified Purchase:Yes
I was unable to enter 1099's for non employee compensation without using the Q&A format and not entering directly into forms that would input directly into schedule C. This was very frustrating
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Posted by: NTK Hi
from Hawaii
Verified Purchase:Yes
Doing taxes is necessary pain but HRBlock makes it bearable
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: 7Charlie
from MS
Verified Purchase:Yes
Difficult to correlate data entry with the actual tax return. Handling of rent/royalty income is barely functional. If you don't pay (a lot) more for E-filing the state return, the program doesn't print all the needed forms; even the ones that already exist in the Federal return. I've used the program for years, largely because it's basically 'the only game in town' and I got locked into it when I started doing my own taxes, but it's been an exercise in frustration every year.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy H&R Block Social Media Department, May 22, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
3
Not happy about missing documents for EV credits
on May 16, 2024
Posted by: Steve2023
from Florida
Verified Purchase:Yes
Your software asked me to wait 3 different times for updates to use the EV equipment tax credit form, BUT, in the end (3 months later), you could not provide that form and suggested I print and uae IRS form and file manually.
Pros: Fast
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Posted by: Jax0846
from Seven Points, Tx
Verified Purchase:Yes
I have been using H&R Block Tax software for over 10 years. I am pleased with the accuracy and ease of using the software. I will continue to use H&R Block in the future.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: SmallWaves
from Florida
Verified Purchase:Yes
We have used H&R Block Premium for years. It's very reliable.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock