Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Posted by: Robert R Saint Louis
from Saint Louis, Mo
Verified Purchase:Yes
Only complaint: Failed to import info from last years return, entered such manually.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: Philthy1
from VA
Verified Purchase:Yes
I wish the program allowed you to SKIP a section, then take you back to the skipped section(s) when you next start the program. This would make it much easier to start before all the necessary documents were available.
OBTW, I seldom recommend anything to anybody.
Value
5
Written by a customer while visiting HRBlock
Posted by: BK61
Verified Purchase:Yes
H&R Block worked well for me this year! I’ve tried another program and H&R is much easier to use!
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: TELE59
from Evanston IL
Verified Purchase:Yes
This year had issues with electronic filing. Two years ago the product fiald to deduct my property taxes correctly and an accounted found the error the next year. Filed an amended return to get money that was owed.
Cons: Time consuming, Doesn't maximize refund
I would recommend this to a friend!
Value
2
Written by a customer while visiting HRBlock
Posted by: MAG70
from Eagle, ID
Verified Purchase:Yes
I've used HR Block's tax program for the last 15 years and have never had a problem with it or the IRS. Good program at a fair price.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: evan97
from Los Angeles, CA
Verified Purchase:Yes
I am baffled by the absolutely terrible experience I had filing my taxes with this software. How could you possibly allow such a complete disaster to occur the way it did? To have the servers completely down for nearly an entire day, on tax day? And then to not even offer a full refund on the software or even waive the filing fee? Insanity. You people are out of your minds.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy H&R Block Social Media Department, May 22, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: lkemp
from cincinnati, oh
Verified Purchase:Yes
It was very frustrating using this software this year. Many times when I sat down to work on it, the explanations didn't work. I am not sure I will buy it again next year without strong consideration.
Value
1
Written by a customer while visiting HRBlock
Posted by: DA_HMB
from HMB, CA
Verified Purchase:Yes
I've been an H&R Block Tax Software customer for 20 years. I've always found the software to be easy to use and accurate.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock