Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Posted by: Don and Diane
from Kansas
Verified Purchase:Yes
We have rental properties for our retirement income. The HR Block program is really good at tracking property value revenues and write-offs. We have used it for over 20 years now.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: AnotherCarter
from Alaska
Verified Purchase:Yes
I have used H&R Block software for well over 20 years. It has never failed me. If I have questions there is always a way to get an answer either by searching or chatting with a person.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Hons
from New Braunfels, Texas
Verified Purchase:Yes
I was somewhat disappointed in the state tax preparation for an Iowa non-resident with Iowa source income. I had to do substantial research on my own.
Pros: Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: LynMcMill
from Virginia
Verified Purchase:Yes
I have used this software for years, and have always found it to be very user friendly. The one thing I wish it included is a way to connect with a tax expert for a tax-related question. They provide access for software help, but I wasn’t able to get actual tax questions answered.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Kass56
from FL
Verified Purchase:Yes
I have been an H&Block customer for over 20 years and have always been successful with my yearly tax returns.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Bdub2312
from DC
Verified Purchase:Yes
I know there's a guarantee, but the way the program works left me feeling uncertain about deductions and credits. It was hard to verify and correct numbers or even ensure that it was calculating properly. Didn't feel comfortable that I was getting my best refund. But, I was committed.
Pros: Easy to import documents
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy H&R Block Social Media Department, May 22, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
Written by a customer while visiting HRBlock
Posted by: Little GG
Verified Purchase:Yes
Been an easy excellent product. Completely satisfied for the past 14 years
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: mjb2669
from Syracuse, NY
Verified Purchase:Yes
I have been using HR Block tax software for many years. This past year, my situation changed with retirement and different sources of income. The software essentially walks you through the entire process making tax filing palatable and frustration free
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock