Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Posted by: Stressed out Mary
from NY
Verified Purchase:Yes
When the rubber met the road….H&R Block failed…the stress was uncalled for and to keep saying it will be fixed in an hour over and over, unprofessional
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy H&R Block Social Media Department, May 17, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
Written by a customer while visiting HRBlock
Posted by: Maritten
from SW Kansas
Verified Purchase:Yes
I have been using the HRB software for many years and appreciate the embedded information that I have the option of accessing so I can better understand some of the questions so I know how to answer them.
Pros: Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: A987
from boston, ma
Verified Purchase:Yes
I believe the calculated taxes are accurate (this year i verifired with an independent tax professional).
However, the software features clearly have not been updated in many years but needs an update. There is still the bug on the main page explaning the amount owed.
Each change to the refund comes with a completely useless explanation.
Document import is hard. Importing stock information is flat out wrong.
However, the software features clearly have not been updated in many years but needs an update. There is still the bug on the main page explaning the amount owed.
Each change to the refund comes with a completely useless explanation.
Document import is hard. Importing stock information is flat out wrong.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Posted by: shortchanged
from Ohio
Verified Purchase:Yes
Sold me a premium program making me think I would get a free state file. Wrong! When I filed state on the states website, I got a refund of $30. Block's had me at $0. The refund I got from the state paid for the additional money I paid Block. Next year I will use another product. Block will probably remove my post. I don't care.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy H&R Block Social Media Department, May 17, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Sepehr
from Gainesville, VA
Verified Purchase:Yes
The greatest functions and easy to use tax calculation software I have ever worked with.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Jaymeix
from Plain
Verified Purchase:Yes
I have used this software for the past 20 years and it is easy to use, accurate, and cost effective.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: grandfather grump
from south carolina
Verified Purchase:Yes
I am familiar with the software. It leads me through the forms filling in the blanks. I only wish the NEXT box was in the same location every time.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: JLLL
from ND
Verified Purchase:Yes
Whenever the popup says you have an update, it fails to load it. I have to close the program, go to your website, download the update and install it from the downloaded file.
It would be nice if it worked like it does on Windows.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock