Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Posted by: Tahauan
from Plano, TX
Verified Purchase:Yes
Easy to install and step by step from top to bottom.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Not as good as it was
from Oregon
Verified Purchase:Yes
Used this software because I have used it the past 4 years, won't in the future.
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy H&R Block Social Media Department, May 22, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: BDAD
from Palo Alto, CC
Verified Purchase:Yes
I have used this app for many years. I think it's the best.
Pros: Easy to prepare, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Lonew0lf41
from Huntsville, AL
Verified Purchase:Yes
Is decent for basic filers. If you have more exotic returns, it does a poor job of "helping" you. It is built around the questionnaire so if you have something NOT covered by the questionnaire, it is VERY difficult to navigate and find what you need or even fill out the form you need. When finding an error in the software, they don't seem to care and just make excuses....IF you can get through to someone. Maybe it will be fixed in "the next update". I bought the most expensive version since I had a more than basic return. I expected it to handle my situation much better than it did.
Pros: Easy to import documents
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: StrEng
from TX
Verified Purchase:Yes
I have used the software for the last five years. I still like the software for its ease of use. I had a lot of trouble e-filing this year with multiple attempts not going through. The software never did show that it went through but I received confirmation from the IRS that they received and accepted the filing.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: pab1
Verified Purchase:Yes
Program leads you through each section as well as allowing you to go back for revisions.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: revcov
from Roanoke
Verified Purchase:Yes
After I finished the program, I had problems with my foreign bank account.
It kept taking me back and asking me the same questions over and over.
It kept taking me back and asking me the same questions over and over.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Gorden
from California
Verified Purchase:Yes
I have been using H & R tax software for way before they brought up. So far I never had any problem and better value for money too.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock