Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3 out of 5
4.3
(27,912 Reviews)
Open Ratings Snapshot
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product. 
(
9,294 out of 11,494
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Customer Rating
5 out of 5
5
H&R Block 2023 Software - Good Stuff!
on May 17, 2024
Posted by: Steve421
from Palmyra PA
Verified Purchase:Yes
Very simple to use and provided me with a satisfactory return
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy H&R Block Social Media Department, May 23, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Comprehensive and Easy to Use
on May 17, 2024
Posted by: Bob711
from Connecticut
Verified Purchase:Yes
I use it year after year, and the carryover of data and similarity of use is a great feature.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Used it for years
on May 17, 2024
Posted by: GSinPA
from Mountain Top, PA
Verified Purchase:Yes
I used H&R block for years and only had one problem with a box that was filled with 0 and not blank or visa versa I don't remember which. I print and mail the state return because it's cheaper.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy H&R Block Social Media Department, May 23, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Taxes made easy without an act of Congress!
on May 17, 2024
Posted by: jhpt
from Muncy, PA
Verified Purchase:Yes
Just answer the questions and cruise through your return.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy H&R Block Social Media Department, May 23, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Use it Every Year!
on May 17, 2024
Posted by: ShoreGrrrl
from Jersey Shore
Verified Purchase:Yes
Awesome, efficient, and cost-effective way to get your taxes completed. I’ll never use anything else!
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
The flow could be better
on May 17, 2024
Posted by: CrazyAA
from Gadsden, Alabama
Verified Purchase:Yes
I bought this in February, it’s an okay program…the flow of it is a bit off. Too many screens to go through when it could be simpler to navigate. It should also ask more questions at the very beginning.
Cons: Time consuming
I would recommend this to a friend!
Value
3 out of 5
3
Response from HRBlockBy Social Media Team, H&R Block, May 17, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
No refund yet
on May 17, 2024
Posted by: Steve63025
from Eureka, MO
Verified Purchase:Yes
I filed my 2023 federal and Missouri returns electronically on April 15. 2024, using HR Block software. I owed MO tax and funds were pulled from my bank electronically. But I have not yet received my federal tax refund. It is overdue. What is problem?
Value
3 out of 5
3
Response from HRBlockBy H&R Block Social Media Department, May 17, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Great software with some online issue
on May 17, 2024
Posted by: Jcr519
from New York
Verified Purchase:Yes
I used the software several years. Great for federal taxes and state taxes, except when not full year resident in the State. Could not handle it for DC. This year, we got issue when we tried to file online. The software told us it didn't go through when it did. So, it brings confusion as I didn't know if the filing was accepted.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Social Media Department, May 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
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