Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3 out of 5
4.3
(27,912 Reviews)
Open Ratings Snapshot
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product. 
(
9,294 out of 11,494
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Customer Rating
4 out of 5
4
Does its job, Requires contact with Block
on May 17, 2024
Posted by: TheCapnVideo
from Illinois
Verified Purchase:Yes
Though it remains the emminent tax software it is criminal that the tax code is so convoluted that you must spend days and dollars to this extreme in order to "do your taxes." While the tax code is not Block's fault, I have noticed a trend towards requiring contact with Block to finish the process each year since '21. With Block's control of the citizen side process, they should be lobying for a simplified methodology of returning the same final results.
I would recommend this to a friend!
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Works well year after year
on May 17, 2024
Posted by: Kent39
from Everett Washington
Verified Purchase:Yes
I have used H&H block software for years. Solves all my technical problem and allows me to plan for the future. I put all next years estimates in to see what to expect in future years.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Social Media Department, May 22, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to use, easy to understand and updated often
on May 17, 2024
Posted by: Davidandmary
from Tomball Texas
Verified Purchase:Yes
I have been using Taxcut for over twenty years. I have never had an issue and it seems to get easier each year.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy H&R Block Social Media Department, May 23, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
The worst year ever for HR Block
on May 17, 2024
Posted by: JLSP111527
from Delaware
Verified Purchase:Yes
I don’t think it could have been worse. They never got forms right, they had forms loaded just before the deadline and they completely abandoned some federal forms altogether. Have trusted this software for over 20 years but no more.
No, I would not recommend this to a friend.
Value
1 out of 5
1
Response from HRBlockBy H&R Block Social Media Department, May 22, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
refund received different than program said
on May 17, 2024
Posted by: Jacefacex1
from Lebanon Mo
Verified Purchase:Yes
refund amount is lower than the amount on my tax statements
Cons: Doesn't maximize refund, Hard to prepare
Value
3 out of 5
3
Response from HRBlockBy H&R Block Social Media Department, May 22, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
One issue after another
on May 17, 2024
Posted by: Mb20
from Fl
Verified Purchase:Yes
I had so many issues this yr. I had to mail my return rather than efile
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
2 out of 5
2
Response from HRBlockBy H&R Block Social Media Department, May 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Excellent product
on May 17, 2024
Posted by: Evera
from Cleburne, Texas
Verified Purchase:Yes
I used this to do my taxes and found it to be very easy and useful. I thought I would have to owe, but ended up with a refund! Woot!
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Social Media Department, May 22, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Quick and easy to use and understand!
on May 17, 2024
Posted by: Splashdjb
from Swansboro, NC
Verified Purchase:Yes
I've been using this tax software for over 20 years. Every year is quick, easy and accurate. Great for our small business!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Social Media Team, H&R Block, May 17, 2024
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
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