Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Posted by: jps2
from Franklin, TN
Verified Purchase:Yes
This program is generally very good and available at a good price. The problem I had was in entering my QCD's from an inherited IRA by having to use a workaround of choosing a first option of "I inherited from my spouse and I am treating it as my own'- which was not correct. This was the H&RB recommended way to allow me to get the necessary "QCD" inserted by line 4b on my 1040-SR. This has been a known problem and I am disappointed it was still so.
Pros: Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Drob51
Verified Purchase:Yes
Have used H&R software for a few years now and feel the software is relatively intuitive and confident I get the best results with this software..
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: XQYang
Verified Purchase:Yes
I have been using it for many years and like it a lot
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: bbishopgso
from Greensboro, NC
Verified Purchase:Yes
While H&R Block has a web based product, it is significantly more expensive than the downloaded product. With where we are with technology, it is cheaper and more cost effective to utilize a web based program than a downloaded pc/mac based program. Get with the times and offer the web version at an appropriate costs compared to the local installatin.
Pros: Fast
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, May 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Red eyes
Verified Purchase:Yes
You desperately need a dark mode. Your screen is so white it literally hurts my eyes. I can’t emphasize this enough. Dark mode, dark mode, dark mode!
I would recommend this to a friend!
Value
3
Response from HRBlockBy H&R Block Social Media Department, May 17, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Incometax20252328
from Riverside CA
Verified Purchase:Yes
All of this he forms were completed correctly and were easy to edit.
Pros: Easy to prepare, Easy to import documents, Fast
Value
5
Response from HRBlockBy Social Media Department, May 22, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: DJMiz
Verified Purchase:Yes
Help topics were an assist - quick reference to IRS publications
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 23, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: FL_man33
from Altamonte Springs, FL
Verified Purchase:Yes
I purchased Deluxe. I ended up needing Premium. There was no option to upgrade. I had to repurchase Premium. Wasted my purchase of Deluxe. Otherwise, actual program was good.
I would recommend this to a friend!
Value
1
Response from HRBlockBy H&R Block Social Media Department, May 17, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock