Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Customer Rating
3
Good overall performance but had to close program
on May 18, 2024
Posted by: Glenn1977GG
from Washington
Verified Purchase:Yes
Good performance but had to close the program a few times to get out of rabbit holes
Pros: Maximizes refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, May 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations.
At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: LincolnDave
from Lincoln NE
Verified Purchase:Yes
User for many years but server failure on April 14,15 was very inconvenient. Also could have handled non-deductible LLC loss better.
Value
3
Written by a customer while visiting HRBlock
Posted by: Bruce25
from Cornwall, PA
Verified Purchase:Yes
I have used H&R Block tax software for many years and keep coming back, and that is about all I need to say.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 23, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: SanTech
from Ohio
Verified Purchase:Yes
I started a business and needed to do my taxes differently this year. The program walked me through everything step by step and I got a great return!
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 23, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: Wood77
from Orange county California
Verified Purchase:Yes
I have this software for over 10 years. It works every year.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 22, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Waikiki421
from Honolulu, Hi
Verified Purchase:Yes
I've used since 2007. Never a problem. Mac version is perfect. Not a rewrite Windows version like their competitor.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 20, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: DiamondDiva
from Georgia
Verified Purchase:Yes
I have bought this for the past 7 years and have always had great experiences and results.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 22, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: USASenior
from PA
Verified Purchase:Yes
I would give the tax pros 10 stars if I could. Your support staff is outstanding. BUT you send TOO MANY texts and emails. It’s REALLY ANNOYING!
Pros: Fast
Response from HRBlockBy H&R Block Social Media Department, May 23, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock