Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Posted by: NCDY
from Indianapolis, IN
Verified Purchase:Yes
Software works but could be better. Needs to be more user friendly
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Ty2026
from MI
Verified Purchase:Yes
I have continued to use this Hr Block Tax software year after year because it is very thorough in its approach to handling my taxes. I like the features and like the error verificaiton part as it looks for potential errors after you have entered the data.
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, May 23, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: wjones
from Dallas, Texas
Verified Purchase:Yes
The tax software is very user friendly and easy to navigate. It walks you through complex scenarios step-by-step making it easy to complete, and getting you the biggest refund owed.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 23, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Some Person
from Olive Branch, MS
Verified Purchase:Yes
For 5 years running I have a letter saying I need to provide form 5405(?) to the IRS. Everything else works fine.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: BobC54
from Summerville, SC
Verified Purchase:Yes
I use this product every year and I have for many years. I works great. Some sections on investments could be more advanced.
Pros: Easy to prepare, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: LBbeck
from Arizona
Verified Purchase:Yes
I took the advice about itemized deductions and bundled them into one year, but HRBlock software would not allow the large deduction due to my low income level. Evidently, the ratio was too high. So I switched to turbo tax and was able to do it without any problem.
I have also not used HRBlock when I have a 1099 retirement form, as it has in the past counted that income as completely non-taxable, which the irs did not agree with.
I have also not used HRBlock when I have a 1099 retirement form, as it has in the past counted that income as completely non-taxable, which the irs did not agree with.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Posted by: MyBoss
from Minnesota
Verified Purchase:Yes
Did not provide form for underpayment of Minnesota tax. Had to calculate by hand using downloaded form.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Buddi
from Arizona
Verified Purchase:Yes
When I'm ready to grapple with Federal and State Taxes, I download the version of Block that meets my needs. I actually enjoy tax time and working with HR Block software.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 22, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock