Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Posted by: MalelinCA
from California
Verified Purchase:Yes
I buy the software every year hoping for improvements. They seem few and far between. The inability to easily step back a page in some parts of the interview is frustrating. It's particularly annoying when using a pre-final version and the interview says it cannot be submitted until there's an update. Getting back to those interviews is impossible... There seems to be no flag so the user knows which ones need to be repeated. The state (in my case California) leaves us with little guidance. It's really annoying that the user has 5 federal e-files included but filing the state (when one uses a single e-file) has to be paid for. Feels like a rip-off - a calculated "benefit" that has NO benefit for the average user.
The help files are not very. The text sizes are tiny and can only be increased in some circumstances and then only while that help window remains open. There are numerous other annoyances that I don't wish to spend the time listing.
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 23, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: BIGGERCO
from California
Verified Purchase:Yes
HARD FOR ME TO MOVE THROUGH PROGAM HAD TO DELETE COMPLETE INPUT MANY TIMES SOFT WARE WOULD NOT CORRECT MISTAKES I COULD NOT GO BACK MANY TIMES TO START OVER I NEVER COULD EFILE PRINTED RETURN AND MAILED
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
2
Response from HRBlockBy H&R Block Social Media Department, May 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Brettsky
from Pittsburgh, PA
Verified Purchase:Yes
I originally bought the business version of H&R Block and then later found out it was only for windows so I had to settle for this version. It’s still worked well and it is a good version. However, H&R Block, please make a version of your business tax software for 2024.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 24, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Bricabrach
from New Jersey
Verified Purchase:Yes
It has everything I need, nothing I don't, and performs well. I like how it alerts of common mistakes, or says that certain items are 'uncommon.'
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 23, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: Al in nc
Verified Purchase:Yes
I have used this program for at least ten years without a problem. It does what it is supposed to do when it is supposed to. Enough said
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 23, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: sbhagia
from Downers Grove, IL
Verified Purchase:Yes
Recommended product. Some forms are hard to find, but you have to look and search.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H&R Block, May 22, 2024
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Cresta
from Denver
Verified Purchase:Yes
All worked fine with this software until I got a letter from the IRS explaining that I had miscalculated the penalty for underpayment of estimated tax. All other features worked fine to my knowledge.
Pros: Easy to prepare, Easy to import documents
Value
4
Response from HRBlockBy Social Media Team, H&R Block, May 22, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Margie D
from Oahu, HI
Verified Purchase:Yes
Federal works really well. State not so much, live in HI and much different rules than Fed.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 24, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Written by a customer while visiting HRBlock