I have been using h&r block software for the past 10 years and I'm always satisfied. Nothing more than having a product that actually does what is state they will do. Each year h&r block software it exceeds my expectation.
The software has more issues and requires me to go back and review several issues that were not problems previous years. The chat wasn't helpful in getting answers to specific questions. Ended up requiring more searching online and actually used some competitor websites for better explanations
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, May 28, 2024
Thank you for taking the time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
It would be nice if income was listed by wages, interest, dividends, etc were listed in a more orderly fashion. This would make it easier to enter information rather digging through piles of papers
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 24, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Been Using H&R block for years. Easy to file taxes because it uses soft copy of last year's return. One improvement that I would like is "Free Efile for one State tax filing."
Pros: Easy to prepare, Easy to import documents, Fast