Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Customer Rating
3
Could have gotten more deductions but program just
on May 24, 2024
Posted by: Broke guy illinois
from Chicago
Verified Purchase:Yes
Safe program but not a lot to offer helping me reduce what I owed the IRS
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Jpb74
from Duluth
Verified Purchase:Yes
The MN software had a problem with the long term care insurance. The area where you were to put in how much was put in Federal was grayed out. I called for help and the lady remotes in and it suddenly worked. I went back in later and it was no longer working we were not impressed! Also, after two returns we were informed we had maxed out the number of returns we could send using our software. I called the help support again and was told there was nothing they could do to help and we would have to pay. That’s why we bought the software in the first place In the past we have had no problems.
Pros: Easy to import documents
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Does nearly everything that one needs to prepare
on May 24, 2024
Posted by: Joel20
from New York
Verified Purchase:Yes
I've been using H&R software for years. It allows me to prepare my own taxes myself. There were areas that I got stuck on (too bad I don't recall the exact prob.) I did manage to get through it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: federale46
from Philadelphia
Verified Purchase:Yes
I used this for the third year and I fine it easy to use
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Lad8
from Wentzville Mo
Verified Purchase:Yes
I had a hard time deciding between online like I did last year and downloading this year’s version. I eventually chose downloading and it worked out well.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: HoresFeathers
from Virginia
Verified Purchase:Yes
Does a good job with the returns. The screen is extremely hard to read, though. I had to magnify my screen to 200% just to read the type. Need to be able to adjust font size inside the program!
Pros: Maximizes refund
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Posted by: Glorybe24
from Racine, WI
Verified Purchase:Yes
I buy H&R Block tax software every year. It is so easy to use and very accurate.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: meowmix79
Verified Purchase:Yes
I was stopped from completing and submitting my return due to a continuous "This interview is not yet final....". Took way longer to submit my taxes than it should have.
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock