Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Posted by: Numb3rs
from Cleveland ohio
Verified Purchase:Yes
Found it hard to understand on some sections . Couldn't get answers
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: TT 2025
from 10954
Verified Purchase:Yes
Bought it early of the year easy to use though my family found the support issue
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: b4pilot
from Gainesville FL
Verified Purchase:Yes
I've used H&R Block software many years, since before the name was changed. I've always felt comfortable that I was getting the best refund, when one was due, or minimum IRS payment, when one was due. I respect their security and integrity.
Pros: Easy to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Never will do survey
from MN
Verified Purchase:Yes
Program does not allow the option to use Minnesota standard deduction if you itemized on Federal. Minnesota gives option but program has to be overridden to get proper state tax prepared.
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Farmboy53
from Goshen, IN
Verified Purchase:Yes
I switched to HR Block tax software about 15 years ago as I had issues with some competitors’ products, and have been very pleased with the results.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Catonray
from Baltimore, MD
Verified Purchase:Yes
Been using this software for 20+ years of stress free taxes. Highly recommended
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Catster
from Texas
Verified Purchase:Yes
I have used this for a number of years. I switched from a competitors product because it was not accurate and not up to date. HR block has been consistent and reliable
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Sharis
from Edwardsburg, MI
Verified Purchase:Yes
I like that it’s more affordable that some that may be more user-friendly, but each year it surprises me with “errors” that appear at the filing stage out of nowhere and are challenging to understand and address. But so far I’ve been able to figure them out and complete everything. Also, there is usually at least (1) unexplained glitch along the way that requires extra attention and repetitive entries. I’ve been using this same software for at least (10) years, and it’s been tricky from the start. Thankfully I have a background in bookkeeping which helps.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock