Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Posted by: Rugger59
from San Diego
Verified Purchase:Yes
Been using this software for ten years with no issues from Federal, State or local.
As I mentioned, it’s easy to work through, skip then come back to an item later, easy.
As I mentioned, it’s easy to work through, skip then come back to an item later, easy.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Bighar
from Las Vegas, NV
Verified Purchase:Yes
I've been using this software for nearly 10 years. I'm glad it saves the previous tax years info in my computer.
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: CliveStaples
from Lincoln, Nebraska
Verified Purchase:Yes
I've been using H&R Block's so-called Premium tax software to prepare and file my returns for as long as I can remember. It gets the job done and it's fairly flexible, but it needs to be more focused on a user-friendly experience.
I like that it asks more questions about my taxes than even their seasons tax consultants in their office would do. And it's not hard to answer most of the questions and get things prepared.
On the other hand, it only updates once a week, so if it needs to wait for tax laws to be updated, you may be waiting a while before you can file. And if you happen to use their Nebraska tax return product and live in Lincoln, a city of 300,000 people, good luck e-filing your state return.
I like that it asks more questions about my taxes than even their seasons tax consultants in their office would do. And it's not hard to answer most of the questions and get things prepared.
On the other hand, it only updates once a week, so if it needs to wait for tax laws to be updated, you may be waiting a while before you can file. And if you happen to use their Nebraska tax return product and live in Lincoln, a city of 300,000 people, good luck e-filing your state return.
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
2
Response from HRBlockBy Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: JerelD
from Prior Lake Mn
Verified Purchase:Yes
I buy this every year and don't want any yother software.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: The DA
from Missouri
Verified Purchase:Yes
My income and expenses very from year to year and the program has always worked for me.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Someoneyouwouldnotknow
from Rochester, NY
Verified Purchase:Yes
I have used the software for eight years. It is never clear to me how to navigate the various tabs at the top and what happens if I want to go backward in the process flow. A nitpick was that I downloaded info directly through the Fidelity website when prompted for dividends. Then I downloaded from the same site for interest. What occurred is that both dividends and interest were added in twice. When things didn't make sense I went back and caught it. I chose not to see what happened in prior years but think the program should have realized it.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: sxs0179
from New Jersey
Verified Purchase:Yes
I have been using this software for over a decade and generally works very well. However it is not great at handling things like bond premium amortization and we are left to figure it out on our own. Also I switched to the web version a few years ago and none of my information carried over. The web version is terrible by the way so I switched back to the desktop app this year. But again lost any migration of my prior year data. Overall does the job but could be better.
Pros: Easy to prepare, Fast
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: JohnnyJuice
from Virginia
Verified Purchase:Yes
I’ve been using H&R for years.
Always very simple & easy.
Great software!
Always very simple & easy.
Great software!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock