Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Posted by: Bajepson59
from Lake Tapps, WA
Verified Purchase:Yes
The software was easy to use. I was able upload our brokerage account info, which made it easy to use.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Federal was great, State of Colorado not so much
on May 24, 2024
Posted by: Whyisnicknamerequired
from Littleton CO
Verified Purchase:Yes
No issues with the Federal tax forms, but I wasn't able to file my state forms since they didn't allow me to get my EV credit in the software.
Cons: Time consuming
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: Retired33
from Incline Village, NV
Verified Purchase:Yes
Automatic download from broker, remembers all data from year to year. Accurate, straightforward with none of the pressure tactics of their major competitor.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: MomKBear
from Florida
Verified Purchase:Yes
I have used H & R for several years and I have not had any issues.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Paul1980
from Washington State
Verified Purchase:Yes
Everything worked OK, was an issue with missing stock sale basis on import from Fidelity, caught in review.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Lindylee
from Manson, WA
Verified Purchase:Yes
I have been using this for 5 years and have been very happy with it. It's so nice to have all your information carry over each year!
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Vancouver Washington
Verified Purchase:Yes
We've found it as easy to navigate through. Enjoy the running track of refund, and the risk level for audit at the end, especially when it says very little risk.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
Poor compatibility with Apple Macintosh computers
on May 24, 2024
Posted by: StanPDX
from Portland, OR
Verified Purchase:Yes
Software does not update properly on Macintosh computers. State tax component does not download properly on Macintosh computers. I have had the same problem for each of the last 3 years since switching from Windows to Apple Macintosh.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock