I bought this program for last tax season and it sucked. I have a new Mac so I don't know if it was because of that or just your program this year. I have used HR Block program for years without difficulty and now I am not sure I can trust it. Not a happy thing when doing your taxes. Thank goodness it turned out ok after multiple attempts. I have always used you and debating giving you a second chance
Cons: Time consuming
No, I would not recommend this to a friend.
Response from HRBlockBy Social Media Team, H&R Block, May 31, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
This year seen like the software was more hard to use
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I buy it every year for about 8 years ever since my accountant pass away. Love the way it preloads the previous year’s information into the current year to give me a head start.
I have used this tax program for years. Each year the updates were ready around the first of February. This past year I had to keep waiting for a particular update that kept getting pushed back. I ended up purchasing TurboTax and filed my taxes that day. I wasted my money and a lot of time waiting for weeks to file because of this issue. I will use TurboTax free m now on.
No, I would not recommend this to a friend.
Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.