Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Posted by: restore3
from Washington DC
Verified Purchase:Yes
I have used this software for years and always had a good experience. The ability to connect to your financial institution is great. I haven't had to use human help but it is nice to know it is there if I need it.
Pros: Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: MatriarchfromIA
from Sioux City, IA
Verified Purchase:Yes
Very reliable and confident that all is done accurately!
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Zapmansky
from Lake Geneva wis
Verified Purchase:Yes
Please don't make download software anymore. do online only! For example, state failed my income and force me to pay u another fee.
Pros: Maximizes refund, Fast
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
Written by a customer while visiting HRBlock
Posted by: Pam S M
from Iowa city
Verified Purchase:Yes
I’ve used HR Block program for 20 years and am generally satisfied with it. The 2023 Premium accuracy check showed an error that I had difficulty correcting. I repeatedly tried to retrieve the information without success. finally, I stumbled on a solution.
Indexing and retrieval should be added for error detection. .
Indexing and retrieval should be added for error detection. .
Pros: Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Cat007
from Texas
Verified Purchase:Yes
This program makes doing my taxes so very easy. Step by step questions that have easy to find answers. Status updates are easy to get.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Margaret30
from Jacksonville, FL
Verified Purchase:Yes
Consistent and outstanding product which exceeds my expectations every time.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: SteveKsr
from Liverpool, NY
Verified Purchase:Yes
My spouse operated a small home cleaning business for over a decade. The Premium Tax preparation package let us easily and accurately combine our personal and business filings.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: FatMeez
from Highland, IL
Verified Purchase:Yes
Overall good dependable program. However, I could not file my state program electronically due to farm income (K-1). Wish that could be adjusted.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock