Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Posted by: Daddy tax
from Dickson Tennessee
Verified Purchase:Yes
Been using it for 10 plus years and never had an issue
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Tweety bird
from Oklahoma
Verified Purchase:Yes
Very good software! Very easy to use! I like the program flow, and the price was reasonable
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Donawana
from Virginia
Verified Purchase:Yes
I did an e-file and provided driver license info and PIN numbers for me and my wife, yet the IRS delayed my return and issued a Notice 5071C requiring further confirmation that I was the one who submitted the tax return. H&R take notice of this issue to prevent return delays for future customers. It caused about a month delay in getting my return.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: xx42
from NY
Verified Purchase:Yes
I filed my return electronically which the software ermitted me to do and then 2 weeks after I filed my HR Block tax return was altered to a lower refund without explanation or what I was supposed to do. On the NY State return for my Grandson the software gave him a tuition credit when he was not entitled to one.
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Team, H&R Block, May 31, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: JAG731
from NJ
Verified Purchase:Yes
This tax software is excellent. Very intuitive yet comprehensive. Continuous updates make it solid and current. My only complaint is that it does not let you e-file more than the included 5 returns. I am willing to pay for additional e-filings but I am not allowed.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Sumter sc
from Sumter, SC
Verified Purchase:Yes
I have had an awful time with H&R Block. They stated that even though I answered their questions honestly, I should have known my states laws better and it is not their fault. Stay away!
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Smiley 2
from Fairbanks
Verified Purchase:Yes
Program covered all the bases and choices to submit return
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: JulieSM
Verified Purchase:Yes
We've used this for years, but it failed us this year. They skipped one EV form and delayed another for so long that we could not use it to file by 4/15.
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock