Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3 out of 5
4.3
(27,912 Reviews)
Open Ratings Snapshot
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product. 
(
9,294 out of 11,494
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Customer Rating
5 out of 5
5
Makes Taxes less of a burden
on May 26, 2024
Posted by: Dtjay
from Westminster, MD
Verified Purchase:Yes
Its guided interview process makes filling out forms fairly easy. Finding answers to questions about a subject, such as, can a family member be considered as a renter of a rental property.
Switched from Turbo Tax over 20 years ago and never looked back.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Social Media Department, May 30, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great item
on May 26, 2024
Posted by: Taxtime938726
from holly springs, nc
Verified Purchase:Yes
I have used H&R block for many years. Easy to use and lots of good help when you need it.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Social Media Department, May 30, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Great for the fed. State needs to be more explanat
on May 26, 2024
Posted by: Mem68
from Pittsburg California
Verified Purchase:Yes
For the federal tax is great. The state needs to be more explanatory. This is the reason i gave a good rating and not a excellent rating
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to understand
on May 26, 2024
Posted by: Sbrb
from Cle Elum, WA
Verified Purchase:Yes
I had an issue and met with an HR Block tax preparer. They provided thorough help on the issue and there was no charge.
Pros: Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Social Media Department, May 29, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Ease of use
on May 26, 2024
Posted by: Jimmy Tide
from Palm City FL
Verified Purchase:Yes
I have used this product for several years and have been satisfied with its performance.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Social Media Department, May 29, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Miss Back-up Disc
on May 26, 2024
Posted by: Model Plane Guy
from Clifton Park, NY
Verified Purchase:Yes
Very good program but not as good as the Block one's I used for 20 years.
Definitely better than Turbo.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Social Media Department, May 29, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great product with improved phone support
on May 26, 2024
Posted by: Don12055
from Surprise AZ
Verified Purchase:Yes
I had a number of issues with the tax program over the years. There were times the phone support was even arguing with me yet they were not tax specialists. They would explain to me that the tax program was doing what was programmed. I said fine but it was wrong. They had a hard time believing me instead of noting the problem for further research and investigation. Judy Berry has done an outstanding job in handling my complaints and resolving them.
Pros: Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy H&R Block Social Media Department, May 31, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
More accurate than others
on May 26, 2024
Posted by: Weary Traveler
Verified Purchase:Yes
Other tax software gave repeated wrong answers especially with respect to deductions. H&R Block is accurate and much easier to use.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Social Media Department, May 30, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
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