Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Posted by: PLcockrell
from Hot Springs Arkansas
Verified Purchase:Yes
We have a couple rent houses. This program makes it super easy to enter all the necessary info (income and expenses) with easily understood guidance n ce.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Customer Rating
5
Whether you’re doing a simple 1040 to complex itvw
on June 14, 2024
Posted by: Carlrsch
from Missouri
Verified Purchase:Yes
What are you doing a simple return or more advanced the software guide you through. I’ve been using it for 15 years now and never once had an audit issue
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
My state taxes were wrong and it cost me a penalty
on June 14, 2024
Posted by: crossatc
from Cedarville, OH
Verified Purchase:Yes
I am very frustrated with the state tax portion of the program. Your program incorrectly calculated my school district tax and it cost me a penalty.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Posted by: MarcfromBoston
from Boston, MA
Verified Purchase:Yes
I have been using H&R Block tax software for over 10 years. Overall it works well, although there are some issues I find pesky and their online and telephone support is awful. The software is great for most people's needs and asks many questions to make sure you do not miss a deduction. You can upload W2s and brokerage records to save LOTS of time. However, every year I need to refer to other websites about how to report my "back door" Roth IRA contributions. They could easily include an explanation of this in the software but do not. Also, when you have questions, they refer you to the IRS website, but they could make it much easier by including a link to the particular IRS form. I have tried calling support many times, and the person you speak with typically does not seem conversant enough with the software to help you with anything. They type your question into a search engine and read you the answer. Really frustrating at a frustrating time. If H&R Block wanted to charge $5-10 more to be able to talk to a real tax accountant when you call I would happily pay this.
Overall I am satisfied but wish they would actually update the program to be better, not just to adopt tax code changes. The wording and appearance of the program have not changed in 5 years or more.
Overall I am satisfied but wish they would actually update the program to be better, not just to adopt tax code changes. The wording and appearance of the program have not changed in 5 years or more.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Klear
from Maryland
Verified Purchase:Yes
I have used HR Block for many years years. I do my own taxes and have enever had a problem understanding the directions given.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: blue55
from Dublin, VA
Verified Purchase:Yes
I’ve been using H&R Tax Software for over 20 years. Would never use anything else.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Gram1e
from Maine
Verified Purchase:Yes
We have been using this software for several years, and love how easy it is to use.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Block10
from Las Vegas
Verified Purchase:Yes
I worked for an HR Block franchise in Delaware for 11 years so I am very familiar with the program. It is pretty simple to use as long as the financial stuff gets entered correctly. I have never had a problem with the IRS.
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock